Monthly Archive: July 2009

We’d like to publicly welcome our newest members of the Social Media Business Council:

  • Sara Lee
  • PepsiCo
  • USAA

They’re joining the likes of Dell, Walmart, Nokia, SAP, GM and Coke – and more than 40 other fantastic, global brands – as members of the Social Media Business Council collaborating every day on how to create successful, scalable, and sustainable social media programs at large organizations.

If you’re leading social media at a major enterprise, we’d love to have you join our family. Click here to learn more.

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Upcoming SMBC events

July 31, 2009

8/04 SAP: How to establish community guidelines (Member-only call) Click here

8/06 Dell: Blending community and e-commerce (Public call) Click here

8/12 SMBC Member Meeting 6: Morning big issue discussions; member-led unconferences; closing round-table discussion with a special guest (Private event) Click here

8/13 BlogWell Minneapolis: Walmart, McDonald’s, CME Group, H&R Block, Mayo Clinic, Progressive, Ford, and General Mills share case studies in corporate social media. You’ll learn how to get started, get past roadblocks, and make your social media program phenomenal. (Public event) Click here

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Corporate Social Media Case Study: Carnival Cruise Lines

Carnival Cruise Lines created “Carnival Connections” as a social networking site for cruising enthusiasts, one time cruisers, and visitors new to cruising. Users can coordinate group cruises, research Carnival trips, write reviews, and create a “scrapblog.”

Scrapblogs — online scrapbooks that let users share their vacation experiences with others — allow users to share pictures, videos, and graphics of their cruising experiences with friends, family, and other scrapbloggers.

Carnival Connections features a different scrapblog on their site each day and gives viewers the option of forwarding them to friends.

Learn More: CarnivalConnections.com

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SAP’s Mark Yolton (SVP, SAP Community Network) and Scott Lawley (Product Manager) will lead a private member call on how to establish community guidelines.

Few know the challenges of running an online community better than SAP Community Network, with nearly two million members in more than 200 countries. A few weeks ago, SAP implemented a new mandatory Terms of Use and Privacy Statement for its communities, a process that took 18 months to develop. Time well spent, as the transition went off without a hitch. SAP’s Mark Yolton (SVP, SAP Community Network) and Scott Lawley (Product Manager) share insights on how it transpired, from defining the issues, to working with legal and other departments, to the approach to community members.

Private member call | August 4, 2 PM (EST) | Members log-in for details

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About SMBC

The Social Media Business Council, formerly the Blog Council, is a brands-only community focused on helping large organizations build successful social media programs.

SMBC members gain instant access and advice from the heads of social media at the world's biggest brands, including Dell, Walmart, Coca-Cola, Wells Fargo, GE, and Procter & Gamble. Members collaborate and share best practices in a friendly, productive, and private environment.

The Social Media Business Council is a GasPedal project. We teach word of mouth marketing and social media to companies of all sizes.

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