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How to thank the people who tweet about you

January 28, 2009

Corporate Social Media Case Study: The Red Cross

If you’d like more Twitter conversations to take place about your brand, an important early step is to recognize and thank the existing conversation.

The Red Cross shows us that it doesn’t have to be too elaborate. In their “Tweets of the Week” post, they offer a fairly simple highlight of those who have tweeted about them, as well as links to the individuals who shared the tweet (which is a nice thank you):

See the post.

Tagged as: big business, Blog Council, Blogging, case study, corporate, Red Cross, social media, twitter

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Posts about social media as of January 28, 2009
January 28, 2009 at 8:19 AM

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The Social Media Business Council, formerly the Blog Council, is a brands-only community focused on helping large organizations build successful social media programs.

SMBC members gain instant access and advice from the heads of social media at the world's biggest brands, including Dell, Walmart, Coca-Cola, Wells Fargo, GE, and Procter & Gamble. Members collaborate and share best practices in a friendly, productive, and private environment.

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