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Social media case study: Kaiser Permanente, presented by Hilary Weber at BlogWell

January 8, 2009

Come to BlogWell on January 22 in Chicago where you’ll hear social media case studies from Allstate, H&R Block, The Home Depot, Mayo Clinic, Procter & Gamble, Walmart, Sharpie and the U.S. Coast Guard – all for $200.

BlogWell is the only conference where social media executives from large companies come together to share their case studies, offer practical how-to advice and answer your questions.


Here’s the video, slides and audio of Hilary Weber’s BlogWell San Jose case study presentation, “Making Your Corporate Blog Work for Your Brand, Not Against It,” where Hilary discusses how Kaiser Permanente uses social media to build their brand:

Video:

Slides:

Audio:

Download the MP3 audio file here.

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4 comments. Read them below or add one. (Trackback)

{ 2 trackbacks }

Five in the Morning | Words For Hire
January 9, 2009 at 4:03 AM
Social Media Case Studies SUPERLIST- 19 Extensive Lists of Organizations Using Social Media (UPDATED)
January 12, 2009 at 7:45 AM

{ 2 comments }

David August 27, 2009 at 8:59 AM

I’m about to start a contract to set the social media strategy at an insurance company and found this really interesting. I am trying to find what internal numbers I can use to inform the strategy. Any ideas?

Cale Johnson, Editor August 27, 2009 at 10:56 AM

Hey David, not sure exactly what you mean by “internal numbers” — with a little more detail, we might be able to point you in the right direction.

Cale
Editor at GasPedal and the Social Media Business Council

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About SMBC

The Social Media Business Council, formerly the Blog Council, is a brands-only community focused on helping large organizations build successful social media programs.

SMBC members gain instant access and advice from the heads of social media at the world's biggest brands, including Dell, Walmart, Coca-Cola, Wells Fargo, GE, and Procter & Gamble. Members collaborate and share best practices in a friendly, productive, and private environment.

The Social Media Business Council is a GasPedal project. We teach word of mouth marketing and social media to companies of all sizes.

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