Come to BlogWell: How big brands use social media on June 23 in San Francisco to hear Dell, Wells Fargo,Kaiser Permanente, SAP, Pepsi, Cisco, and Intuit share case studies in corporate social media. You’ll learn how to get started, get past roadblocks, and make your social media program phenomenal — in one afternoon, for just $250.
You’ll get practical, how-to advice on creating great content, getting management buy-in, educating employees, keeping lawyers and regulators happy, simple and ethical disclosure, and engaging fans. You’ll ask questions, discover new ideas, and get answers from people who have been there, done that — all in four hours.
In her BlogWell New York case study presentation, “How Nokia is Connecting People with Social Media,” North American Social Media Communications Representative Molly Schonthal explains that, for the world’s largest manufacturer of cell phones, ‘connecting people’ is much more than a tag line — it’s a focus of business. Social media communication is a top priority for Nokia, both internally and externally.
To accomplish this, they believe in a system that places the individual first and the corporation second, and through their network of blogs, Nokia encourages bloggers and users of social media to engage in a “dialogue” rather than promote a traditional corporate presence. This dialogue allows Nokia to listen to how consumers would like to use Nokia products.
(Special thanks to our lead sponsor, nGenera, for help making BlogWell NYC possible.)
Xerox coined a term for being overloaded with information (Information Overload Syndrom — IOS) and uploaded a video to YouTube explaining how to treat the symptoms. According to Xerox, IOS loses time and money for corporations every day and we need to “find better ways to process and utilize this deluge of information.”
Xerox has created a site to raise awareness for IOS where you will find videos, IOS stats, a customizable story that you can forward via email, a link to the Wikipedia entry for IOS, and an Information Sanity blog, written by Mike Moeller, director of corporate PR for Xerox. Moeller describes the purpose of the blog as serving as “a quick reference point for coping with information overload.” The blog covers such topics as dealing with IOS and interviews relating to the issue.
Come to BlogWell: How big brands use social media on June 23 in San Francisco to hear Dell, Wells Fargo,Kaiser Permanente, SAP, Pepsi, Cisco, and Intuit share case studies in corporate social media. You’ll learn how to get started, get past roadblocks, and make your social media program phenomenal — in one afternoon, for just $250.
You’ll get practical, how-to advice on creating great content, getting management buy-in, educating employees, keeping lawyers and regulators happy, simple and ethical disclosure, and engaging fans. You’ll ask questions, discover new ideas, and get answers from people who have been there, done that — all in four hours.
In his BlogWell New York case study presentation, “Using social Media to Break Down Walls,” the Robert Wood johnson Foundation’s Senior Communications Officer, Larry Blumenthal, describes how to engage and empower customers, provide a strong customer experience, reinforce the brand, and respond to conversations about your products.
According to Larry, in the world of nonprofits, social media often takes a different tack, focusing more on building bridges between an organization and others who are passionate about the same issues. The Robert Wood Johnson Foundation is using blogs, forums, Twitter, YouTube, and other social media to build partnerships and generate fresh ideas.
(Special thanks to our lead sponsor, nGenera, for help making BlogWell NYC possible.)
With over 200 faculty members spread across locations in Orlando, Florida, New York, and Salt Lake City, JetBlue wanted to make it easy for JetBlue University faculty to collaborate and communicate among each other, as well as support more ideas from the bottom-up rather than top-down. To do so, JetBlue turned to internal blogs, wikis, and other social media tools to help its corporate training team share knowledge.
In a YouTube clip describing how the company is using the tools, JetBlue’s manager of social media for JetBlue University, Dan Dyer, said one of the biggest surprises was how quickly people had embraced the tools, and how several of them had “run with it,” despite not having previous social media experience.
The Social Media Business Council's Business Blogging Blog covers social media at the corporate level. We're passionate about building successful, scalable, and sustainable social media programs.
The SMBC is a GasPedal project, a company that teaches word of mouth marketing to companies of all sizes.
The Social Media Business Council, formerly the Blog Council, is a brands-only community that helps large organizations build successful social media programs.