Corporate Social Media Case Study: Mayo Clinic
Through their Sharing Mayo Clinic blog, the Minnesota-based health care provider offers a regular dose of inspirational stories and videos from current and former Mayo Clinic patients — as well as behind-the-scenes stories from Mayo’s medical team. The blog is designed to provide a virtual place for the Mayo community to connect, and also supplements Mayo’s patient newsletter of the same name.
Most of the stories are written in a first-person style and include pictures of the patient, with many posts drawing several comments. Among the more notable stories shared on the blog is that of an elderly couple playing the piano in Mayo’s atrium. The post included a video of the impromptu performance and, with the help of mass media attention, has drawn more than 5 million YouTube views.
Learn More: Sharing Mayo Clinic
See the Video: YouTube
Disclosure: Mayo Clinic is a Social Media Business Council member (and an awesome one at that!), but even if they weren’t, we’d write about them anyway.







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