Case Studies
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Bert DuMars, VP, E-Business & Interactive Marketing
Social media strategy from a multi-brand perspective. -
Adam Brown, Group Director, Digital Media
How the world’s most iconic brand is engaging fans through social media. -
Nick Ayres, New Media & Content Manager; Sarah Molinari, Corporate Communicatinos Manager
How this major retailer got started and continues to manage their social media program. -
Valeria Maltoni, Director, Marketing Communications
Developing internal social media at a global software and IT firm.
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Debbie Curtis-Magley, Manger, Corporate Public Relations
How UPS uses social media to defend their brand online. -
Yann Gourvennec, Head of Internet & Digital Media
How one of the largest network and IT providers enhances social media with video. -
Stephanie Moritz, Senior Director, Public Relations
How one of the world’s largest food packagers is embracing a social media culture. -
Seth Miller, Senior Manager, Digital Marketing
How traditional media can thrive in the social media era.
Videos
Newell Rubbermaid: Social Media from a Multi-Brand Perspective, by Bert DuMars; presented by GasPedal and the SMBC from GasPedal on Vimeo.
Orange Business Services: Succeeding in Social Media Iniatives, by Yann Gourvennec; presented by GasPedal and the SMBC from GasPedal on Vimeo.
SunGard: Building Social Media from Within, by Valeria Maltoni; presented by GasPedal and the SMBC from GasPedal on Vimeo.
Coca-Cola: The Creation of Expedition 206, by Adam Brown; presented by GasPedal and the SMBC from GasPedal on Vimeo.
ConAgra Foods: Embracing a Social Media Culture, by Stephanie Moritz; presented by GasPedal and the SMBC from GasPedal on Vimeo.
Turner Broadcasting System: A Thriving Media Company in the Social Media Era, by Seth Miller, presented by GasPedal and the SMBC from GasPedal on Vimeo.
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Past Attendees
3M • Adobe • Aflac • Alberto Culver • Allstate • American Express • American Family Insurance • Ariba • AT&T • Audi • Barnes & Noble • Best Buy • Boeing • Campbell Soup • Capital One • Charles Schwab • Chevron • Chick-fil-A • Cisco • Clorox • Coach • Coca-Cola • Coinstar • Coldwell Banker • Community Medical Centers • ConAgra Foods • Costco • Crate & Barrel • Dell • DeVry University • Discover • Dole • Domino’s • DuPont • eBay • Expedia • FedEx • Fifth Third Bank • Ford • Gannett • Gap • GE • General Mills • General Motors • Google • Graco • The Hershey Company • Hertz • Hilton Worldwide • The Home Depot • HP • H&R Block • HSBC • Humana • IBM • IKEA • Intel • Intuit • Johnson & Johnson • Kaiser Permanente • Kraft Foods • Levi Strauss • LexisNexis • Marathon Oil • Mattel • Mayo Clinic • McDonald’s • MetLife • Michelin • Microsoft • Molson • NHL • NBC Universal • Nestle Purina • Newell Rubbermaid • Nike • Nokia • Nordstrom • Northwestern Mutual • Novartis • OfficeMax • Oracle • Orbitz • PayPal • PEMCO • PepsiCo • Perdue Farms • Petro-Canada • Pfizer • Premier Farnell • Procter & Gamble • Progressive Insurance • REI • SAP • Scholastic • Sears • Serta • Sharpie • Shell Oil • Solo Cup • Sony • Sprint • Starbucks • State Farm • Sun Microsystems • SunGard • Symantec • Target • The North Face • Ticketmaster • TiVo • T-Moblie • Toyota • Tribune Company • Turner Broadcasting System • Tyson Foods • United Airlines • UnitedHealth Group • UPS • USAA • U.S. Coast Guard • U.S. Marine Corps • U.S. Navy • Verizon • VIZIO • Walmart • Wells Fargo • Westinghouse Electric Company • Whirlpool • Xerox • Zions BankWhat They Had to Say
- “The discussions were thought-provoking and inspirational.”
— Jim Lein, Oracle - “I came away inspired, energized, and with a nice bundle of new best practices to apply.”
— Ed Nicholson, Tyson Foods - “An amazing amount of useful material was presented in a timely, efficient way.”
— Donna Speigel, Crate and Barrel - “A well organized and well executed conference. Great job!”
— Todd Blecher, Boeing - “One of the best seminars of this type that I’ve seen in a long time.”
— Sandra Buettner, Johnson Controls - “A great forum for social media professionals to collaborate and learn from each other’s lessons and successes.”
— Jennie Ecclestone, General Motors - “The most valuable source for staying current on B2C and B2B social marketing techniques in Fortune 500 companies.”
— Paul Dunay, Avaya - “One of the most organized and informative events all year.”
— Jackie Bona, Google
Past Blogwells
BlogWell San Francisco 3/27/12
Farmers Insurance ∙ Rogers Communications ∙ Target ∙ Yahoo! ∙ NVIDIA ∙ Verizon ∙ Hatachi Data Systems ∙ Autodesk
BlogWell San Francisco featured social media case studies from Farmers Insurance, Rogers Communications, Target, Yahoo!, NVIDIA, Verizon, Hatachi Data Systems, and Autodesk. Themes included how to measure social media ROI, how to generate new product ideas from fans, how to turn critics into brand ambassadors, and much, much more.
BlogWell Dallas 1/24/12
AMD ∙ Coldwell Banker Real Estate ∙ AT&T ∙ Level 3 ∙ United Airlines ∙ Texas Instruments ∙ Northwestern Mutual ∙ Shell
BlogWell Dallas featured social media case studies from Shell, Coldwell Banker Real Estate, Level 3, United Airlines, AMD, Texas Instruments, Northwestern Mutual, and AT&T. Themes included how to connect with followers using Tweetchats, creating engaging video content, using community as an integrated part of sales strategy, corporate blogging, and much, much more.
BlogWell Atlanta 11/8/2011
Newell Rubbermaid ∙ UPS ∙ The Home Depot ∙ NCR Corporation ∙ Georgia-Pacific ∙ DeVry University ∙ Coca-Cola ∙ Solo Cup
BlogWell Atlanta featured social media case studies from Newell Rubbermaid, UPS, The Home Depot, NCR Corporation, Georgia-Pacific, DeVry University, Coca-Cola, and Solo Cup Company. Themes included how to grow privately-branded communities, launching social efforts for BtoB financial services, using social media for excellent customer service, and much, much more.
BlogWell Seattle 8/9/2011
REI ∙ The Clorox Company ∙ Microsoft ∙ Deluxe Corporation ∙ Itron ∙ Quaker Oats ∙ Cargill ∙ Boeing
BlogWell Seattle featured social media case studies from REI, The Clorox Company, Microsoft, Deluxe Corporation, Itron, Quaker Oats, Cargill, and Boeing. Themes included how to empower fans to develop ideas and create buzz during public launches, developing a company-wide listening strategy, the benefits and challenges of distributing social media throughout the organization, and much, much more.
BlogWell San Francisco 6/20/2011
Adobe ∙ InterContinental Hotels Group ∙ SAP ∙ Mattel ∙ Kaiser Permanente ∙ Intel ∙ Sears Holdings Corporation ∙ Chevron
BlogWell San Francisco featured social media case studies from Adobe, InterContinental Hotels Group, SAP, Mattel, Kaiser Permanente, Intel, Sears Holdings Corporation, and Chevron. Themes included how to use LinkedIn to target decision makers, how to create excellent customer service using social media tools, how to change engagement strategies to better connect with fans, and much, much more.
BlogWell DC 5/4/2011
USA TODAY ∙ U.S. Navy ∙ Internal Revenue Service ∙ ConAgra Foods ∙ Discovery Communications ∙ UnitedHealth Group ∙ Delta Air Lines ∙ National Association of REALTORS
BlogWell DC featured social media case studies from USA TODAY, U.S. Navy, Internal Revenue Service, ConAgra Foods, Discovery Communications, UnitedHealth Group, Delta Air Lines, and the National Association of REALTORS. Themes included how to use Twitter to drive web traffic and engagement for events, how to move social media forward in a sensitive environment, the social media recruiting process, and much, much more.
BlogWell New York 3/29/2011
Scholastic ∙ Sabre Holdings ∙ H&R Block ∙ Walmart ∙ Hewlett-Packard ∙ American Express ∙ Scripps Networks ∙ Cisco Systems
BlogWell New York featured social media case studies from Scholastic, Sabre Holdings, H&R Block, Walmart, Hewlett-Packard, American Express, Scripps Networks, and Cisco Systems. Themes included how to use Facebook to launch a new product, how to focus your social site efforts on customer experience, how to engage with massive audiences internally via social media, and much, much more.
BlogWell Austin 2/2/2011
REI ∙ Research In Motion ∙ Dell ∙ Texas Instruments ∙ Kellogg Company ∙ Toyota ∙ UPS ∙ InterContinental Hotels Group
BlogWell Austin featured social media case studies from REI, Dell, Texas Instruments, Kellogg Company, Toyota, InterContinental Hotels Group, UPS, and Research In Motion. Themes included how to leverage social media to build brand advocacy, how to lock down a global social listening strategy, how to use location-based check-ins to build relationships and drive sales, and much, much more.
Blogwell Philadelphia 11/9/2010
SAP ∙ SunGard ∙ Scholastic ∙ Pfizer ∙ BlackRock ∙ Johnson and Johnson ∙ Hershey’s ∙ Discovery Communications
BlogWell Philadelphia featured social media case studies from SAP, Johnson & Johnson, SunGard, Scholastic, Discovery Communications, Pfizer, Hershey, and BlackRock. Themes included how to build communities both online and offline, how to engage your customers through social media, how to monitor your progress, and much, much more.
BlogWell Chicago 8/11/2010
McDonald’s ∙ Whirlpool ∙ General Motors ∙ CME Group ∙ Chevron ∙ Alberto Culver ∙ Verizon ∙ Kraft Foods
BlogWell Chicago featured social media case studies from McDonald’s, General Motors, Whirlpool, CME Group, Chevron, Alberto Culver, Kraft Foods, and Verizon. Themes included how to build communities both online and offline, how to engage your customers through social media, how to monitor your progress, and much, much more.
BlogWell Seattle 5/5/2010
Microsoft ∙ Xerox ∙ Boeing ∙ Nokia ∙ PEMCO Insurance ∙ Starbucks ∙ ExOfficio ∙ Intel
BlogWell Seattle featured social media case studies from Microsoft, Xerox, Boeing, Nokia, PEMCO, Starbucks, ExOfficio, and Intel. Themes included how to use fan feedback, how to use social media to build brand loyalty, and how to break down internal social media silos.
BlogWell Cincinnati 4/7/2010
Duke Energy ∙ Hilton Worldwide ∙ AT&T ∙ Dell ∙ P&G ∙ Tyson Foods ∙ General Mills ∙ Graco
BlogWell Cincinnati featured social media case studies from Graco, General Mills, Tyson Foods, Procter & Gamble, Dell, AT&T, Hilton Worldwide, and Duke Energy. Themes included how to implement a global strategy, how to use social media during product recalls, how to engage influencers, and how to create a social media policy.
BlogWell San Diego 2/16/2010
US Navy ∙ Starbucks ∙ USAA ∙ Clorox ∙ TurboTax ∙ Avery Dennison ∙ Community Medical Centers ∙ State Farm Insurance
BlogWell San Diego featured social media case studies from the U.S. Navy, Starbucks, Clorox, USAA, TurboTax, Avery Dennison, Community Medical Centers, and State Farm Insurance. Themes included how gaming mechanics apply to social media, how to manage social media in a decentralized organization, and how to engage millions of fans through Facebook.
BlogWell Atlanta 11/20/2009
Newell Rubbermaid ∙ Coca-Cola ∙ UPS ∙ Orange Business Services ∙ The Home Depot ∙ ConAgra Foods∙ Turner Broadcasting System ∙ SunGard
BlogWell Atlanta featured speakers from Newell-Rubbermaid, The Home Depot, UPS, Coca-Cola, Orange Business Services, SunGard, Turner Broadcasting System, and ConAgra Foods. Themes included how to manage social media from a multi-brand perspective, how to embrace social media culture, how to defend your brand through social media, and how traditional media and social media can work together.
BlogWell Minneapolis 8/13/2009
General Mills ∙ CME Group ∙ Mayo Clinic ∙ Walmart ∙ AccuQuote ∙ Ford ∙ McDonald’s ∙ Progressive
BlogWell Minneapolis, hosted by General Mills, featured speakers from McDonald’s, Mayo Clinic, CME Group, General Mills, AccuQuote, Ford, Progressive, and Walmart. Themes included how to support online word of mouth, using social media at all levels of a corporation, social media for the analytic marketer, engaging in social media in “unsocial” industries, engaging with massive audiences, and using social media to reach online influencers.
BlogWell San Francisco 6/23/2009
SAP ∙ PepsiCo ∙ Wells Fargo ∙ Cisco ∙ Dell ∙ Intuit ∙ Kaiser Permanente ∙ General Mills
BlogWell San Francisco featured speakers from Dell, Kaiser Permanente, SAP, Cisco, Intuit, PepsiCo, Wells Fargo, and General Mills. Topics included how to use social media to engage on a daily basis, how to connect with influential talkers online, using communities to deliver extraordinary customer experiences, launching an engagement program amidst a crisis, using social media internally, using social media to collaborate with customers, driving traffic to blogs and communities away from corporate sites, and integrating new media such as FriendFeed and Twitter into campaigns.
BlogWell New York 4/29/2009
Coca-Cola ∙ Turner Broadcasting System ∙ Tyson Foods ∙ Robert Wood Johnson Foundation ∙ Nokia ∙ Microsoft ∙ Johnson & Johnson ∙ GE
BlogWell New York featured speakers from Microsoft, General Electric, Nokia, Turner Broadcasting System, Tyson Foods, Robert Wood Johnson Foundation, Coca-Cola, and Johnson & Johnson. Themes included how to engage influencers, taking your story straight to the people who care, using social media tools and trends to change how we work, delivering better experiences for audiences, and how together, we all tell better stories.
BlogWell Chicago 1/22/2009
The Home Depot ∙ Mayo Clinic ∙ H&R Block ∙ Allstate ∙ Molson Coors ∙ US Coast Guard ∙ Sharpie ∙ P&G
BlogWell Chicago featured speakers from The Home Depot, Mayo Clinic, Procter & Gamble, US Coast Guard, Sharpie, Allstate, Molson, and H&R Block. Themes included how to engage in social media without freaking out the legal department, growing online communities, government use of social media, and how to promote word of mouth online.
BlogWell San Jose 10/28/2008
Walmart ∙ UPS ∙ Cisco ∙ Intel ∙ Wells Fargo ∙ Kaiser Permanente ∙ Graco ∙ The Home Depot
BlogWell San Jose featured case study presentations from Cisco, Graco, Intel, The Home Depot, UPS, Wells Fargo, Kaiser Permanente, and Walmart. Themes included using video blogging (vlogging), empowering employees to use social media, social media monitoring, and managing large communities.












